Key Strategies for Making New Institutional Sense: Ingredients to Higher Education Transformation
نویسندگان
چکیده
Transformational change forces institutions to adopt new conceptual frameworks, beliefs and meanings. This study investigates the strategies used to bring about institutional change that likely leads to new organizational sense-making. Through a qualitative investigation at six US colleges and universities, it identified key strategies that led to the adoption of new mental models, including ongoing conversations, processes to develop a set of concrete concepts, the use of crossdepartmental working groups, public presentations, faculty and staff development opportunities, and the involvement of outsiders. Higher Education Policy (2003) 16, 39–53. doi:10.1057/palgrave.hep.8300001
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